Frequently Asked Questions

Everything you need to know about your iroha shopping experience.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure the perfect fit.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that intimate apparel and final sale items are non-returnable.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the domestic region. International shipping times vary by location but generally arrive within 10-15 business days.

Are your materials sustainably sourced?

At iroha, we prioritize ethical production. We use a mix of organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint while maintaining premium quality.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.